General terms and conditions of contract

1. General information

(21st June 2026)

 OWNER IDENTIFICATION

In compliance with applicable regulations, it is informed that the online store The Dark Wizard Collection, accessible through the website https://thedarkwizardcollection.com/, is owned by:

These general conditions of purchase regulate the relationship between The Dark Wizard Collection and users who make purchases through the website  https://thedarkwizardcollection.com/ , owned by Nieves Fernández Navarro.

Here you will find all the necessary information to understand how the purchasing process works and what your rights are as a consumer.

2. Object

These General Conditions govern the purchase of products offered through the online store by users and customers.

Placing an order implies full and unreserved acceptance of these General Conditions.

3. Products

The Dark Wizard Collection is an independent shop dedicated to the online sale of products related to the Harry Potter universe, purchased from authorised suppliers and distributors.

The products offered are original items or official merchandise, subject to supplier availability.

The products offered in the store are described as accurately as possible.

However, the photographs, colours, dimensions, finishes and other visual elements are merely for guidance and may present slight variations with respect to the final product due to manufacturing processes, screen settings or updates made by the manufacturers.

The company reserves the right to modify, substitute or withdraw products without prior notice.

4. Authenticity of the products

All products sold by the store are purchased from suppliers, distributors, or wholesalers legally authorised for their commercialisation.

Trademarks, trade names, logos, characters, designs and other elements protected by intellectual property rights belong to their respective owners.

The shop acts exclusively as an authorised retailer of products purchased through the corresponding legal channels.

5. Prices

All prices are shown in euros (€) and include legally applicable taxes, unless expressly stated otherwise.

Shipping, handling, customs, import taxes or additional services will be displayed before final order confirmation.

The store reserves the right to modify prices at any time, without this affecting orders that have already been confirmed.

6. Purchasing process

The customer shall:

  1. Select the desired products.
  2. Add them to the basket.
  3. Please provide the required details.
  4. Confirm the order.
  5. Make the payment.

The order will not be processed until payment confirmation.

The company may reject, cancel or limit any order when there are reasonable indications of fraud, manifest error in the price, abuse of promotions or breach of these terms and conditions.

 

7. PRODUCT AVAILABILITY

All orders are subject to stock availability.

In the event of subsequent unavailability of a product once the order has been placed, the company may:

Order acceptance does not constitute an absolute guarantee of immediate availability.

8. PAYMENT

The payment methods indicated in the online store will be accepted.

The company may suspend or cancel any order when the financial institution rejects the transaction or there are reasonable suspicions of fraudulent use.

Ownership of the goods shall remain with the company until payment in full of the price has been made.

9. DISPATCH AND DELIVERY

Orders are prepared and dispatched via courier companies within approximately 48 to 72 hours throughout Spain and Europe.

For international shipping, please check availability and terms at info@thedarkwizardcollection.com.

Delivery times are estimated and do not constitute an essential obligation of the contract.

Shipping will only be free when the order exceeds €60; otherwise, the cost will be as stated on the page before making the payment.

The company will not be liable for delays arising from:

Risk of loss or damage to the products shall pass to the customer at the time of delivery.

The order is considered delivered when the carrier obtains the signature or confirmation of receipt.

In the event of any anomaly, it is important to report it as soon as possible to info@thedarkwizardcollection.com

10. ORDER INSPECTION

The customer must check the order upon receipt.

Any issues relating to visible damage, breakages or errors must be reported within a maximum period of 48 hours from receipt by email accompanied by photographs.

Failure to communicate within the said period may be considered acceptance of the apparent condition of the order.

11. Confirmation and Invoice

A confirmation email with the order details and electronic invoice will be sent.

If you do not receive it or notice any errors, you can request it at info@thedarkwizardcollection.com

12. RIGHT OF WITHDRAWAL

The consumer may exercise their right of withdrawal within the legally established period from receipt of the order, that is, 14 calendar days from receipt of the order, barring legal exceptions.

To exercise this right, you must notify us in writing at info@thedarkwizardcollection.com

The product must be returned:

The company may deduct depreciation resulting from handling other than that necessary to establish the nature, characteristics and functioning of the product.

Return costs shall be borne by the consumer.

13. Returns and Refunds

Once the product has been received and its condition verified, the refund will be processed within 15 days using the same payment method used.

Returns will not be accepted for:

14. GUARANTEE

The products carry the legally required guarantees.

The warranty will not cover:

The company may require reasonable evidence to verify the existence of the alleged defect.

15. INTELLECTUAL PROPERTY

All website content, including text, designs, images, logos, trade marks, software and graphic elements, is protected by intellectual and industrial property regulations.

Any reproduction, distribution or exploitation without prior written permission is prohibited.

16. FRAUD AND ABUSE

The company reserves the right to:

where there is reasonable evidence of fraud, promotional abuse, unauthorised resale, use of false identities or any action contrary to contractual good faith.

17. APPLICABLE LAW AND JURISDICTION

The language of contract is Spanish, therefore, these General Conditions of Contract are governed by Spanish legislation.

Any dispute shall be submitted to the competent Courts and Tribunals in accordance with the applicable consumer and user protection regulations.

18. Contact

For any queries or issues

Email: info@thedarkwizardcollection.com